Navimental, Inc. Privacy Policy

Effective Date: August 3, 2025

Navimental, Inc. (“Navimental,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you interact with us, including when you visit https://navimental.com (the “Website”) or use our services (the “Services”).

By using our Website or Services, you agree to the terms described here.

Please note: While we take privacy and security seriously, Navimental is not a covered entity or otherwise directly subject to the Health Insurance Portability and Accountability Act (“HIPAA”), and Navimental makes no representations or warranties that its provision of the Services is compliant with HIPAA.

1. Information We Collect

Personal Identifiers: Name, email address, phone number, state.
Child information: Nickname, date of birth, health-related information.
Content: Messages, survey responses, posts, and other communications you submit.
Internet Activity: IP address, device information, browser type, cookies, pages viewed, and usage patterns.
Health-Related Information: If you voluntarily share information about you or your child’s health, mental health, behavioral, neurodevelopmental, or substance use needs.

Children's Information:
We may collect information about individuals under the age of 18, but we do not knowingly collect any information from individuals under the age of 18. The intended users of our platform are parents or guardians.

2. How We Use Your Information

Provide, improve, and personalize our Services.
Communicate with you, including responding to inquiries and sending updates and newsletters.
Evaluate eligibility and relevance of Navimental programs and services.
Analyze aggregated, de-identified data to improve our offerings and for research purposes.
Comply with legal obligations.
Protect the safety, security, and rights of our users and the public.

We do not sell or share your personal information with any third parties, other than as specified in this Privacy Policy. Such third parties may collect or process your information under their own terms and privacy policies. Navimental is not responsible for how these third parties use your data, and we strongly encourage you to review their respective terms of use and privacy policies.

3. How We Share Information

With Service Providers: Vendors who help us operate our Website and Services, such as Typeform (for surveys), Mailchimp (for email communications), and Supabase (for database management). Information shared is limited to only what is necessary for the specific service.
With Parental Consent: Information about users under 18 may be shared with other parents or legal guardians if requested and legally authorized by the user’s parents or guardians.
For Legal Reasons: To the extent necessary to comply with laws, regulations, legal processes, or government requests.
For user/parent and child safety and security: Though we protect your personal data, we take child safety and security seriously. We reserve the right to:
- Call 911 Emergency Services if we become aware of a threat of imminent harm to a client or their child. “Threat of imminent harm” means having the intent to do immediate harm to self or someone else and having the means to carry it out.
- Report knowledge of overt child abuse or neglect to Child Protective Services in the state of the user’s residence.
In Business Transactions: If Navimental is involved in a merger, acquisition, restructuring, or sale of assets.
Aggregated or De-identified Information: We may use and share information that has been de-identified and aggregated for research, analytics, and service improvement.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to support essential website functionality, such as user authentication through Supabase Authentication. We also collect limited usage data, such as clicks and page views. This helps us to better understand how users interact with our website and improve the user experience. This data may be linked to user accounts for product improvement purposes, but it is not shared with third-party analytics platforms. You can control cookie behavior through your browser settings. Disabling cookies may limit access to certain features.

5. Children's Privacy

Our Services are intended for parents and caregivers, not for direct use by children. If we learn that we have collected personal information from a child without verified parental consent, we will delete it. If you believe we may have collected information from your child, please contact us at info@navimental.com.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, such as data encryption and HIPAA-compliant software. You may ask for more details about how we protect your data. No method of transmission over the internet or electronic storage is completely secure. If we become aware of a data breach that impacts your information, we will notify you as required by applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Aggregated, de-identified data (i.e., pooled data that cannot be used to identify individuals) may be retained indefinitely.

8. Your Rights

Access the information we hold about you.
Request corrections to inaccurate information.
Request deletion of your information, subject to legal limitations.

To exercise these rights, please contact us at info@navimental.com. You can also opt out of marketing emails at any time by following the unsubscribe link in those emails.

State consumer privacy laws - including those enacted in California, Colorado, Connecticut, New Jersey, Virginia, and Utah - may grant residents additional or further specified rights regarding the collection, use, and sharing of their personal information. Navimental is committed to respecting these rights. We encourage users to review their state-specific privacy laws and contact us with any questions or requests related to their rights.

9. International Users

Navimental is operated in the United States and is only intended for use by individuals located within the United States. If you nonetheless access our Services from outside the U.S., you understand that your information will be transferred to and processed in the United States.

10. HIPAA Disclaimer

Navimental is not considered a covered entity under or otherwise directly subject to the Health Insurance Portability and Accountability Act (HIPAA). However, we recognize the sensitive nature of the personal health information shared on our platform and are committed to robust data safeguards that align with ethical industry standards and the principles behind the HIPAA Privacy Rule. Our technology infrastructure includes HIPAA-compliant software and other security measures, such as encryption.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes, we will post the updated policy on our Website and update the Effective Date. Your continued use of our Services after changes are posted constitutes acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Navimental, Inc.
PO Box 11
West Rockport, ME 04865
or
Email: info@navimental.com

Navimental is not meant to be used in crisis situations.

If you or someone you know is in imminent danger of harming themselves or someone else, call 911, Emergency Services.

“Imminent danger” means having 1) the intent to cause harm and 2) the means to act immediately.

If you are having thoughts about suicide but are not in imminent danger, or you need emotional support, call or text 988, the National Suicide & Crisis Lifeline (available 24 hrs / 7 days a week).